Privacy policy
ALTIM SERVICES (“we”) is committed to protecting the personal data of its members, customers and partners, in accordance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act (loi « Informatique et Libertés »).
Contents
1. Data controller
The data controller is ALTIM SERVICES — Registered office: . Contact: contact@altimservices.com.
2. Data collected
- Members: identity, role, business contact details, SIREN/SIRET, order and delivery data.
- Visitors: technical browsing data (privacy-friendly audience measurement).
3. Purposes and legal bases
We process data to: manage accounts and orders (performance of the contract), issue quotes and invoices (legal obligation), manage the business relationship and support (legitimate interest), send communications with your consent where required, and ensure KYC/AML-CFT compliance (legal obligation).
4. Retention periods
Account data is kept for the duration of the relationship, then archived in accordance with legal retention periods (notably 10 years for accounting records). Prospect data is kept until you object or 3 years after the last contact.
5. Recipients
Your data is intended for our internal teams and for strictly necessary service providers (hosting, logistics, payment). It is never sold to third parties.
6. Your rights
You have rights of access, rectification, erasure, restriction, portability and objection. To exercise them, write to us at contact@altimservices.com. You may also lodge a complaint with the CNIL.
7. Payment data
Payments are currently made by bank transfer. No card data is collected or stored on our servers. If a payment service provider (PSP) is integrated at a later stage, online payment will be processed by that provider, and we will not store any card data.